We make you
feel at home
We make you feel at home
Our tenant services
Why rent through Swift? We’re fair. We’re transparent. And we want you to feel at home, like Marcela, one of our tenants pictured above. After all, though our main clients are our landlords, we know that happy tenants make good tenants.
Professional and reliable, always happy to help — I would recommend Swift to tenants and landlords alike.Andy, tenant in PutneyMore testimonials
Non-refundable admin fee
Paid when reserving a property ahead of a new tenancy, this covers all reference checks and contract fees. This amount is fixed regardless of the number of tenants or the property size. (Scroll down for refund policy.)
Pays an independent inventory clerk to do a check-out inspection and report. This ensures impartiality and protects you from unfair deposit deductions. You pay the clerk at the tenancy’s end; your landlord pays at the start.
No renewal fees
There are no fees when an existing tenancy agreement is extended or renewed and the same tenants stay on.
We ask for a refundable holding deposit to reserve the property. (Scroll down for refund policy.)
One working day before check-in, you pay your full deposit and first month’s rent. As required by law, we submit your deposit to the Deposit Protection Service.
6 weeks’ rent
less the £500 holding deposit
Frequently asked questions
If the tenancy agreement has been signed by both parties, but the tenant decides not to proceed with the tenancy within 14 days or less of the tenancy start date, the landlord is entitled to claim any resulting loss of rent from the holding deposit.
If the landlord decides not to proceed with the tenancy for any reason other than a reference check failure, then the holding deposit and admin fee will be refunded to the tenant in full.
- Right to Rent checks: by law, owners have to check that tenants have a right to live in Britain before letting to them.
- Identity checks.
- Bank account checks.
- Credit checks and county court judgements.
- Current landlord references.
- Employment references.
If you receive any less-than-favourable references, the owner may decide not to proceed with you as a tenant.
By law, we have to register a tenant’s deposit with one of three state-backed protection schemes within 30 days of receiving it. Swift submits all deposits to the Deposit Protection Service. We also serve tenants with all the legally required paperwork to tell you that this has been done.
At the end of the tenancy, owner and tenant must agree any deductions promptly; the balance must reach the tenant within 10 days after reaching agreement. Any amount in dispute stays in protection until you both agree. Swift handles any negotiations on deductions and releases owed funds to the relevant parties before the deadline.